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Warranty & Returns

Concept2

Component

Warranty
Frame 5 Years
Moving Parts 2 Years

Note: Warranty coverage applies to products used in accordance with manufacturer guidelines and intended environments.

Xpeed

All Xpeed branded products carry a manufacturing warranty covering the structural integrity of the product and its materials.

Where a valid warranty claim is approved, the product will be repaired, replaced or refunded.

Warranty claims may not be accepted where:

  • The claim relates to normal wear and tear

  • The product shows signs of misuse or negligent use

  • The product has been incorrectly assembled

  • The warranty period has expired

  • The product has been exposed to weather or environmental elements outside its intended use

  • Proof of purchase cannot be provided

  • The product has not been serviced or maintained where required

  • The claim is made by someone other than the original purchaser


Xpeed Product Warranty Periods

Product Component Warranty Period
Pulleys, Cables & Bearings 1 Year
Upholstery 6 Months
Frames, Welds & Weight Stacks 3 Years
Rubber, Latex & Fabric Products 6 Months
Astro Turf, Rubber Flooring & Platforms 1 Year
Olympic & Specialty Barbells 2 Years

Xpeed Product Categories

Category 1 – 3 Month Warranty

  • Slam Balls

  • Medicine Balls

  • Wall Balls

  • Power Bags

  • Battle Ropes

  • Climbing Ropes

  • Weight Belts

  • Straps & Supports

  • Weight Gloves

  • Boxing Gloves

  • Resistance Bands


Category 2 – 6 Month Warranty

  • Boxing Bags

  • Exercise Mats

  • Yoga Mats

  • Pump Sets

  • Aerobic Steps

  • Plyo Boxes


Category 3 – Frame 3 Years / Upholstery 6 Months

  • Benches

  • Squat Racks

  • Power Cages

  • Single Stations

  • Storage Racks


Category 4 – 1 Year Warranty

  • Dumbbells

  • Weight Plates

  • Bumper Plates

  • Barbells

  • Cable Attachments

  • Kettlebells


Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

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