The Gym & Treadmill Surgeon FAQ's

At the Gym and Treadmill Surgeon, we understand the importance of keeping your fitness equipment in tip top condition for optimal performance and longevity. Whether you own a treadmill at home or you’re a commercial gym owner, our team of trained technicians are here to provide you with reliable, professional and efficient repair and maintenance services. With 30+ years of experience in the industry, we take pride in being your trusted partner for all your fitness equipment needs. From equipment servicing and repairs to gym equipment installation and troubleshooting, we have the expertise to keep your equipment running smoothly, allowing you to focus on achieving your fitness goals. Experience exceptional service, expert knowledge and a commitment to customer satisfaction when you choose Gym and Treadmill Surgeon as your go-to fitness equipment specialists.

Q: What services does the Gym and Treadmill Surgeon business provide?

A: We provide a wide range of services including gym equipment repairs, maintenance, and servicing, equipment diagnostics, parts replacement, and general equipment troubleshooting.  Moving, assembly and installation of gym equipment.

Q: How do I schedule a service appointment?

A: Scheduling a service appointment is easy. You can either give us a call directly (08) 8250 0048 or use our online enquiry form to give us all the details about your current issue and how we can help.

Q: What areas do you serve?

A: We serve customers weekly in the Adelaide Metro area as well as quarterly in Regional SA. We cover both residential and commercial locations. Please reach out to us to confirm if we service your specific area.

Q: How much does a service appointment cost?

A: The cost of our services varies depending on the nature of the service required and the equipment involved. We offer competitive pricing, and our technicians will provide a detailed quote after assessing your needs.

Q: Are your technicians trained and experienced?

A: Yes, our technicians are highly skilled, trained and experienced in working with a wide range of gym equipment and treadmills. They undergo regular training to stay up-to-date with the latest technologies and industry best practices.

Q: Can you repair all brands and models of treadmills and gym equipment?

A: Yes, we have expertise in repairing and servicing a wide range of brands and models. Our technicians are knowledgeable about various equipment types and can handle most common issues. If you have a specific brand or model, please let us know when scheduling your appointment. We tend not to service cardio equipment over the age of 10 years as parts can be difficult to source.

Q: Do you provide warranty on your repairs?

A: Yes, we stand behind the quality of our work. We offer a 3 month warranty on our repairs and parts replacements. The specific warranty details will be provided to you along with your service receipt.

Q: How often should I get my treadmill or gym equipment serviced?

A: Regular maintenance is essential for the longevity and optimal performance of your equipment. We recommend getting your treadmill serviced at least once a year, or more frequently if you use it heavily. For gym equipment, it depends on the type and usage, but generally, an annual maintenance check-up is recommended.

Q: Can you provide tips on maintaining my treadmill or gym equipment?

A: Absolutely! We are happy to provide you with maintenance tips and recommendations to help you keep your equipment in good condition. You can also check our blog or resource section on our website for helpful articles and guides.

Q: What payment options do you accept?

A: We accept various payment methods, including cash, credit/debit cards and online payments. Our technicians will provide you with a detailed invoice that outlines the payment options available.